Frequently Asked Questions
Everything you need to know about your Distributacon Inc. sports gear and orders.
How long does shipping take for professional sports equipment?
Standard shipping typically takes 3-5 business days within the continental US. For oversized items like basketball hoops or gym mats, delivery may take 7-10 business days via specialized freight.
What is your return policy on worn athletic apparel?
For hygiene and safety reasons, we only accept returns on apparel that is unworn, unwashed, and still has the original tags attached. Returns must be initiated within 30 days of purchase.
Does Distributacon Inc. offer bulk discounts for school teams or local leagues?
Yes, we offer competitive volume pricing for schools, clubs, and professional organizations. Please contact our sales team directly through our 'Bulk Orders' page for a custom quote.
Are the products sold on your site covered by a manufacturer warranty?
All technical gear and electronics, such as fitness trackers and training equipment, come with a standard 1-year manufacturer warranty against defects. Specific warranty periods may vary by brand.
How can I track my order once it has been placed?
Once your order ships, you will receive an email notification containing a tracking number and a link to our carrier's tracking portal to follow your package's progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through our financing partners at checkout.